Shipping Time ( 10-15 business days)
We currently only ship to the USA, UK, Australia, and Canada. The main methods of shipping and approximate delivery time are as follows:
Free Shipping: Free for orders over $60 (included);
Standard Shipping: $6.95 postage for orders under $60 (not included);
The time frame for order delivery is divided into two parts:
Total Delivery Time = Processing Time + Shipping Time
orders placed after 6 pm CST will be processed the following business day (not including weekends and holidays). Orders placed after Friday 6pm CST are shipped on or before the following Tuesday.
Processing Time
What is the processing time?
The item's processing time is the time from receiving your order to physically dispatching it. After receiving your order, we conduct rigorous Quality Control checks and tests in order to ensure the product's quality prior to shipment to meet your satisfaction. This can involve detailed in-house checks: e.g. material quality, zippers, seams, embellishments and motifs, interiors, lining, etc. The total processing time varies depending on the complexity, design and size of the specific product or article. Larger orders will naturally take longer. It normally takes within 48 hours for us to process your order. However, please note that the processing time can also be affected by the stock status of individual items, the time of the year, national holidays, etc. If your order includes very popular items that are experiencing stock availability issues, then the order can take 2-3 days to process and dispatch.
Note: We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
At Shaperose, your satisfaction is our top priority. We're here to help with any questions, concerns, or feedback you may have. Our dedicated team is always eager to assist you, whether it's about product inquiries or sharing your experiences. We are available Mon-Fri 9-5 EST.
Our team is happy to help you, get in touch with us via contact@shaperose.com for any questions related to your order & shipping status.